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Study on customer perception towards service recovery strategies of consumer durable retailers in relation to customer satisfaction, purchase intention and loyalty

Gajendra, ShuklaRiddhi (2016) Study on customer perception towards service recovery strategies of consumer durable retailers in relation to customer satisfaction, purchase intention and loyalty. Other thesis, Christuniversity.

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Item Type:Thesis (Other)
Subjects:Thesis > MPhil > Management
Divisions:M Phil > Management
ID Code:7250
Deposited By:Shaiju M C
Deposited On:03 Oct 2016 12:37
Last Modified:03 Oct 2016 12:37

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